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The SERRV Scoop
News, events and more!
Equipment Grant in Chile 11/10/08
SERRV President Bob Chase visited our two partners in Chile—Fundacion Solidaridad and Comparte. Conditions in Chile have improved dramatically in recent years; however, there are still groups of marginalized people, including indigenous populations and people living in low-income barrios in Santiago and other cities.
As is true throughout the world, our partners are challenged by the economic downturn and are working very hard to maintain their organizations. Bob found that at Fundacion Solidaridad, their copier had recently broken and they were without a digital camera. Since both are vital to doing business, SERRV provided them with funding for a copier and a digital camera. The group sent this thank you photo.
Halloween Fun 11/07/08
Distribution Manager Pete Twenty shows off his best Halloween spirit.

We've Got Friends... 11/07/08
Customer Service Manager Kathy Harley and SERRV Board Member Colin Crawford pose with Pat Sajak, host of "Wheel of Fortune."

Grant for Partner in India 11/05/08
As part of our development work with SHARE, a women’s basket making group, SERRV has been assisting with small grants to help the group improve its infrastructure. SHARE’s most recent improvement, assisted through an equipment grant from SERRV, was the purchase of racks to keep samples, finished products and raw materials safe during storage. SHARE had been having difficulties with finished baskets and raw materials being damaged due to heavy moisture and humidity, or samples losing their color over time. The storage racks will help reduce damages and maintain quality.
Product Development Specialist Visits Vietnam 11/05/08
SERRV staff member Kerry Evans spent time with our partners in Vietnam last month, working on choosing and developing products.
"I was very pleased to find so many interesting and beautiful products from both Mai Handicrafts and Craft Link," Kerry said. "Since my last visit in 2004, both groups have grown. Mai now has a large new warehouse and Craft Link moved into a larger office located close to their store."

Crossroads Celebration 10/29/08
Cheryl Musch, SERRV's director of international development, visited the 20th Anniversary Dinner for Crossroads Global Handcrafts in Bloomington, Ill. She presented a certificate for the store's dedication to artisans over the years. Pictured below: Cheryl Musch & Carol Schrantz

Volunteers in Madison 10/21/08
We have wonderful volunteers!

We welcome Mamata Shrestha, a new volunteer in our Product Development Department.

And thanks to SERRV board member Ann Engelman, who volunteered in Fund Development this summer.
Our Product Team Hams it Up 10/21/08

Indonesia Travelogue, Part 9 10/08/08
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| Keith and Mitra Bali |
Written by Keith Recker, volunteer guest designer for SERRV. Recker has worked with Granet and Associates and Aid to Artisans, and his designs will be included in our newly redesigned catalog and web site.
Well, I am waiting at the Denpasar airport to begin my Bali-Taipei-Los Angeles-New York journey home. Hard to believe the trip is over. This is one of the most memorable artisan trips I have ever had, and that’s saying something... Read more (plus check out new photographs from the travelogue!
Indonesia Travelogue, Parts 4-8 10/07/08
Written by Keith Recker, volunteer guest designer for SERRV. Recker has worked with Granet and Associates and Aid to Artisans, and his designs will be included in our newly redesigned catalog and web site.
Today was a short work day. Ari and Indra and I went to the home of Windu, a bone carver Mitra frequently works with. Unfortunately, he was not at home, though we waited for almost 90 minutes. But his brother and nieces and nephews kept us company from time to time. A one-year-old boy giggled through his bath on the steps earby while we looked at samples of the carving work left in the workshop. Read more.
Staff Member Visits Stores 10/06/08

Jessica King, SERRV marketing member, visited five stores that carry SERRV products in New England, including Gondwana (pictured).
"I was impressed with the variety of stores that carry our products," King said. "Everyone was excited about our mission and is looking forward to the holiday season."
Partner in Nepal Marks Anniversary 10/03/08

Kumbeshwar Technical School, a SERRV partner in Nepal, celebrated its 21st anniversary on October 3. Prizes were distributed to top students in the primary school, certificates of achievement were given to hand-kitting and carpet-eaving trainees and certificates and cash prizes were awarded to the winner of the Design Competition held on World Fair Trade Day last May. KTS primary school student and carpentry trainees performed a cultural program. Congratulations to KTS!
Emergency Funds Sent to Haiti 10/02/08 Following the terrible destruction left by the unprecedented strike of four hurricanes on the already impoverished country of Haiti, SERRV sent emergency relief funds to our partner in Haiti, Comite Artesanal Haitien (CAH). CAH reported that almost the entire country has been affected by the destruction. Several artisans had their roofs blown off, and water and mud flooded the workshops, destroying raw materials and finished products. One artisan lost his life, after being hit by a falling tree. Part of the funds sent by SERRV helped to cover costs for the artisan's funeral, send money to his family, and to help others rebuild.
CAH sent their thanks: "Our losses are huge and it will take us time to evaluate with accuracy the size of the destruction in areas still out of reach. We wish to extend a heartfelt thank you to all CAH's partners who called, prayed, and supported us during these difficult times."
Donations for flood relief are still being collected by SERRV: Donate Here
Indonesia Travelogue, Part 3 10/02/08 Written by Keith Recker, volunteer guest designer for SERRV. Recker has worked with Granet and Associates and Aid to Artisans, and his designs will be included in our newly redesigned catalog and web site.
This morning started a little bit later than the others, which gave me more time to walk around town. I am told that most of the hotels in town are full because of the national holiday this week, Idul Fitre. Many tourists from Jakarta and Surabaya have come to Bali for a week of relaxation and beach-going and shopping. Read more.
From Halfway Around the World 10/02/08 We were very fortunate to have visitors in Madison from Marketplace: Handwork of India. Pictured below (from left) are Pushpicka Freitas, president of MarketPlace; Sunanda Zunjar, Nooreen Dossa and Shardha Ghadge.

Check out this great post from Shayna Miller at Madison Magazine regarding the visit.
Indonesia Travelogue, Part 2 10/01/08 Written by Keith Recker, volunteer guest designer for SERRV. Recker has worked with Granet and Associates and Aid to Artisans, and his designs will be included in our newly redesigned catalog and web site.
I woke up just as the sun rose, and watched the sky come alive with apricot and lavendar fire in the clouds – fluffy, slow-moving tropical clouds. My early morning walk today was more interesting as more stores were open this time, and I got a chance to see a few beautiful products – including some batik fabrics made in very traditional ways. Read more.
Indonesia Travelogue, Part 1 09/30/08 Written by Keith Recker, volunteer guest designer for SERRV. Recker has worked with Granet and Associates and Aid to Artisans, and his designs will be included in our newly redesigned catalog and web site.
Some trips make the world seem small, and others immensely large. My 30 hour journey from Los Angeles to Bali is one of the latter! A typhoon blowing across the island of Taiwan on September 29 was responsible for 10 of the 30, but as I watched the rain and wind lash the windows of the airport, it seemed wiser to wait it out on the ground. Read more.
Celebrating the Improved SERRV 09/19/08 We held parties in honor of our new identity at...

Our New Windsor Operations Center

Our Madison Office

Our Madison SERRV Store
Thanks to everyone who joined in to create these enriching experiences!
A New SERRV Experience 09/18/08

Maybe you've noticed our new site design or received a slick new catalog in the mail.
We are a fresh, new, improved SERRV. We're trading in the name "A Greater Gift" and reaching out in new ways to eradicate poverty wherever it resides. SERRV is an enriching way of making the world a better place for all of us.
A Greater Ambition than ever before.
With sixty amazing years of history behind us, we are committed to having a greater impact than ever before. With a distinctive new look and feel, we now have a sharper focus on the fabulous handmade products sold on behalf of Artisans around the world.
Our redesigned gift shops, catalog and web site both showcase our new look and invite you to enrich your mind, body and soul. With your help, SERRV becomes a powerful tool for putting right the imbalance in the world.
What are you waiting for?
Sharing Resources with SHARE 09/14/08 When we visited SHARE in southern India last November, we were impressed to find an energized organization of women impacting the lives of women in many positive ways. Their organization uses economic empowerment as a stepping stone for women to gain confidence and have a greater voice in their families and communities. They told us that to improve the production of the palm leaf baskets that are woven by women in 27 villages they wanted to build a common dyeing facility at the SHARE office. This would help assure that dyed palm leaf colors would be consistent and would allow them to teach dyeing skills to new members. SERRV supported this effort with a grant and the dyeing facility is now built and working! Their next project is to build storage racks to protect raw materials and finished products from damages from humidity. If you would like to make a donation to support projects such as these, please visit our donate page.
Reading Glasses Project 09/05/08
We received 137 pairs of reading glasses donated by SERRV board member Sally Keller's fair trade store. These glasses will go to artisans in Bangladesh and Mali, and elsewhere this year.
SERRV Product Development Specialist Kerry Evans recently distributed about 50 pairs in the Philippines as well.
Threads of Success 09/05/08
Our Product Development Department recently assembled swatches of embroidery thread and an extensive trend report to send to our artisan partners. This is the kind of work we do every day to help our partners succeed. Thanks to volunteers for their assistance in this project.
Store Events in Madison 08/27/08 Join us for two exciting events coming up in at our store in Madison, Wis.
Grand Re-opening Event at 3 p.m. on Sept. 13
- Listen to Cheryl Musch dicuss her journey connecting with incredible Haitian artisans.
- Great bargains and new fall items.
MarketPlace Fashion Show at 6:30 p.m. on Sept. 17
- Meet the women who make these clothes.
- Discounts on Marketplace clothing during the event.
Both events take place at 2701 Monroe Street. Call 608.233.4438 to learn more.
Native Harvest 08/15/08
Jean Johnson, director of product development, recently met with our partner Native Harvest in northern Minnesota. Native Harvest is a part of the White Earth Land Recovery Project. The organization markets natural foods and crafts produced on the reservation - serving both the local community and other interested customers. We sell Native Harvest wild rice and maple syrup.
Harvest season is coming up at the end of this month, when rice harvesters take canoes out into the lakes on the reservation and harvest the rice. Harvesting the rice is a two person job - with one person operating the canoe and the other using two long wooden mallets to pull the rice off the stems and into the bed of the canoe. This is called "pounding rice."
According to Winona LaDuke, founder of the White Earth Land Recovery Project, traditional harvesters are among the poorest people on the reservation, and paying a fair price for the wild rice is one of the ways that Native Harvest helps them to "live a dignified life as harvesters."
Working Toward More Environmentally Friendly Packing 08/15/08 We are in the process of replacing bubble wrap with recylced crushed paper wherever possible in packing products.
CRS Partner Comes to Madison 08/15/08
Katy Cantrell (pictured near left), who works with the Fair Trade Program at Catholic Relief Services, made the trip to our Madison office to work with Serena Sato (pictured far left), marketing coordinator, on our fair trade partnership, Work of Human Hands.
"It was a very productive visit," Katy said. "I'm glad to make my first trip here. I hope there will be many more!"
More Efficient Returns 08/14/08 Our returns department in New Windsor is moving to the warehouse building in the next couple of weeks. This will allow us to better use staff, space and resources and streamline the return process for faster credits and stock turnover.
Visitor from eBay 08/11/08
Amy Skeeters-Behrens (pictured) from eBay visited our Madison office last week to work on a venture that involves selling ethical products on a new site created by eBay. We're excited to see how we can expand our customer base!
Partner in India Opens Shop in "Green Zone" 08/08/08
IFFAD, one of our artisan partners in India, has announced the opening of its first Fair Trade Shop to promote fair trade products to customers in India. The shop was inaugurated this week and is located in a "green zone" shopping area in Chennai, in the southern district of Tamil Nadu where IFFAD is located. The "green zone" is a section of stores promoting products that are good for people and the environment. Congratulations to IFFAD on this new endeavor!
Our Fall Catalog Has Gone to Print 08/08/08 We are excited to announce that our newly redesigned Fall Catalog has been sent to the printer! It will start mailing in early September.
A Summer Visit from Nepal 08/01/08
Receiving visits from our artisan partners is a special treat, especially when they come from half way around the world. We were delighted to welcome visitors from the Association of Crafts Producers (ACP), one of our partner groups in Nepal, to our offices in Madison, Wisconsin. ACP staff member Revita Shrestha and textile artisan Sudha Majarjan (pictured) visited in July to learn more about SERRV and the U.S. market and share the important work that ACP is doing with artisans in Nepal.
To gain a better understanding of trends and prices in the U.S. marketplace, they traveled to a gift fair in Chicago, toured department stores, and worked with SERRV product development staff. They also made a trip to Fond du Lac to visit the fair trade store Just Fare and share the impact that fair trade has made in women’s lives. ACP currently works with some 1200 artisans, 90% of them are women. Sudha, a second generation group leader with ACP, spoke about how her mother started the weaving group more than 20 years ago and the changes the women have experienced. Today, they are respected as important income earners in their families and have a greater voice.
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| Now the men help - they support the women. This is a change in the mindset. Now they praise our work; they ask what they can do to help. The basket making brings the family together – the husband, the wife, the children. - R. Mangai - SHARE, India. |
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